Frequently Asked Questions
General
- We are glad to assist you Monday-Friday 8:30 am - 5:30 pm Eastern Time. Our toll-free phone number is (800) 327-4502. Email us at info@cmemeeting.org. Chat with us via the LiveChat box on our site during working hours.
- Yes, at Continuing Education Company, all our CME activities strictly adhere to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Additionally, it is our policy to not accept commercial support, such as grants, for educational CME activities in an effort to ensure unbiased, evidence-based content focused on advancing medical knowledge and patient care. While we have a limited number of exhibits at our conferences, we select exhibitors that can enhance participants' careers or clinical practice, and we maintain strict policies to prevent commercial influence on the educational activities. Our commitment is to provide high-quality, independent medical education that empowers healthcare professionals.
- The curriculum is varied and developed for Family Medicine Physicians, Internal Medicine Physicians, Physician Associates and Nurse Practitioners.
- All of our presenters are affiliated with a major academic institution, involved with research and/or are considered leaders in their area of expertise. We require that our speakers be involved in clinical care. All of our speakers see patients on a regular basis and are able to explain what the guidelines and data means to a clinician’s practice and their patients.
- We accept cash, checks, VISA, AMEX, and MasterCard.
- No, we do not charge a late fee, but we recommend registering at least three weeks before the start of the conference so we can ensure that we will have enough printed materials for every attendee. CEC does not offer an early bird discount as our conferences are very competitively priced. If you are ever unsure if you can commit to a conference, please use our “Register Now/Pay Later” option when checking out.
- Please begin by registering yourself online. On the payment page under Payment Information, click on the dropdown menu next to “Credit Card”. Click on “Bill Me” and continue with registering. When you are ready to pay, simply login to your account. Under Navigation Menu, click on "My Orders”, and “Pay Open Orders,” to process your payment by Credit Card. We email you 4 weeks prior to the conference date to collect payment, if you haven’t already done so. You are also welcome to call us to make payment at (800) 327-4502.
- In most instances, yes, but please call us at (800) 327-4502 to discuss the best option for you.
- Many of our conferences are held at family friendly beach resorts with both hotel rooms and multiple bedroom villas. We try to plan certain CME conferences during school vacations (Spring break, Summer) so that you can bring your family. With our half-day format, you will have plenty of time to enjoy the location with your family. We respectfully ask that no guests or children be brought to the conference rooms due to insurance liability and as a courtesy to fellow attendees. If childcare is needed during the conference, we suggest that you contact the hotel concierge for recommendations. If you are a nursing mother, please let us know in advance by emailing info@cmemeeting.org so we can secure a private room or area for you.
- We possess over 30 years of medical education experience. High quality lectures presented by expert faculty at beautiful, full-amenity resorts are our signature. That’s why over 40% of the audience in any given conference are return attendees. Your education and comfort are our highest priority.
In-Person CME Conferences
- All four and five-day conferences run from 7:55 am - 12:15 pm. The agendas on three-day conferences can vary but typically start at 7:45 am or 7:55 am and are over by 12:30 pm or 1:00 pm. Three day conferences may run until 2:30 pm on the second day if a lunch presentation is included. A detailed agenda is located in the Agenda section for each conference.
- You are responsible for making your own hotel accommodations and transportation (flight/ground) arrangements. We do negotiate a special room rate with each hotel. Special room rate pricing is listed under in the Hotel/Resort section for each conference, as well as rental car discount information at the bottom of that page. There are deadline dates for every room block. However, our group rate negotiated rooms may sell out much earlier so reserving rooms early is encouraged.
- Your registration fee includes access to the conference, a printed and online syllabus, a full breakfast, and your certificate. Some three-day conferences may include lunch on the second day. Currently, in-person registrations also include a link to watch the conference live streaming (in real time) as well as a link to the recordings for 90 days following the conference. As a Special Offer for in-person attendees, you will also receive a complimentary 15 credit online course following the conference and you will have one year to complete it.
- A full breakfast is served each morning of the conference for attendees only. Certain three-day conferences may also include lunch.
- A refund (minus a $50 processing fee) or full CEC credit (no processing fee) will be given for written cancellations received up to 30 days prior to the first day of the conference. Please email cancellation requests to registration@cmemeeting.org. Refunds cannot be honored after this date and tuition will be applied as a full credit toward payment for any of our future conferences, virtual webcasts or online courses. No refunds or credit will be given for no-shows. In the unlikely event that the conference is canceled, CEC will refund the tuition in full but is not responsible for any travel or hotel costs incurred. We will not cancel any conference due to lack of attendance.
- You are welcome to bring your laptop or tablet, but we recommend that you fully charge the device before coming to the conference each day as we cannot guarantee access to outlets. We will provide the printed slides link for those who prefer to view the presentation slides online.
- Yes The slides will be available for online viewing for up to a year.
- Yes, we will email a link that will give you access to our recorded lectures for 90 days after the conference ends. This is a perfect opportunity to review or watch anything you may have missed.
- Yes. We provide a livestream link when you check-in to the conference that will allow you to watch the conference live from your hotel room, beach, pool etc. You just need a device and a strong internet connection.
- We do sometimes offer workshop opportunities either the day before the conference or in the afternoons. Please refer to the website pages for that conference to see if a workshop is also being offered or click here for a listing of current workshop opportunities.
Live CME Webcasts
- After registering for the webcast, you will receive a confirmation and receipt of payment. One week prior to the conference, we will email you the access details so you can view the webcast, as well as a link for the online materials. No login is required.
- We encourage you to ask the presenters questions during the conference by using the LiveChat feature on our site.
- Yes, the live streaming webcasts need to be watched live (in real time) for CME credits. If the conference is being held on the East Coast, then the webcast will follow EST time zone, if the conference is on the West Coast it will follow PST, etc. Please check the Webcast section for time zone information and make sure you can fit your schedule to match it.
- Yes! The slides will be available for online viewing for up to a year.
- Yes, we will email a link that will give you access to our recorded lectures for 90 days after the conference ends. This is a perfect opportunity to review or watch anything you may have missed.
- On the last day once the conference is over, you will receive emailed instructions to login to your account to complete the online evaluation and receive your CME credit and certificate. We request that you complete the evaluation within 24 hours, but if you need an extension, you can email us at registration@cmemeeting.org.
- A refund (minus a $50 processing fee) or full CEC credit (no processing fee) will be given for written cancellations received up to 30 days prior to the first day of the conference. Please email cancellation requests to registration@cmemeeting.org. Refunds cannot be honored after this date and tuition will be applied as a full credit toward payment for any of our future conferences, virtual webcasts or online courses. No refunds or credit will be given for no-shows. In the unlikely event that the conference is canceled, CEC will refund the tuition in full but is not responsible for any travel or hotel costs incurred. We will not cancel any conference due to lack of attendance.
- Yes, please check out our workshop calendar for upcoming opportunities.
- A refund (minus a $50 processing fee) or full CEC credit (no processing fee) will be given for written cancellations received up to 30 days prior to the first day of the conference. Please email cancellation requests to registration@cmemeeting.org. Refunds cannot be honored after this date and tuition will be applied as a full credit toward payment for any of our future conferences, virtual webcasts or online courses. No refunds or credit will be given for no-shows. In the unlikely event that the conference is canceled, CEC will refund the tuition in full but is not responsible for any travel or hotel costs incurred. We will not cancel any conference due to lack of attendance.
Accreditation
- All of our live CME conferences provide Prescribed credits approved by the American Academy of Family Physicians (AAFP). Continuing Education Company, Inc. (CEC) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. In addition to AMA PRA Category 1 Credits™, we offer Medical Knowledge MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. All of our online courses provide AMA PRA Category 1 Credits™. Please see our accreditation page for each conference or course for information on other allied health professionals.
- Yes! Our conferences are approved and eligible for ABIM MOC points. Successful completion of the CME activity, which includes participation in the evaluation component, enables the participant to earn MOC points in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. We will submit the credits for you which will take up to four weeks to appear on record.
- For in-person conferences, we provide the certificates on the last day of the conference. They will not be mailed or emailed to you. If you plan on leaving early let our staff know prior to your departure day, so we can have the certificate ready for you. Webcast certificates will be available in the “My CME” section of your account as soon as you complete an online survey at the end of the conference.
- You are required to self-report your credits based upon the actual hours you claimed to your organization and/or licensing or credentialing board. CEC will report all ABIM MOC points.
Online CME
- Yes, and we call it CME365. Earning CME credit online has never been easier! To view our online CME courses, go to cmemeeting.org/cme365. We offer everything from single topic courses for quick credits to Primary Care Medicine on Demand updates on multiple subjects for 15-20 credits to comprehensive Collections that include a variety of courses for those who are looking for up to 162.25 credits at incredible savings.
- All of our online courses can be streamed on any device with an internet connection from our web-based learning management system (no need to download another app!), which keeps track of your course progress, credits and certificates. Most courses are composed of video lectures from our renowned in-person conference – these videos can be streamed or downloaded and include PDFs of the slides. A smaller percentage of our courses are an online workshop-type format with instructor led chalkboard visuals and multiple knowledge checks. These videos are streaming only (no downloads). All courses have a post-test that must be passed with 70% or better, as well as a survey. Once all content has been viewed, the post-test passed and survey completed, the certificate is instantly available in your account.
- Yes, each course has its own expiration date, which can be found at the bottom of the course’s Accreditation section. Please submit credit prior to the expiration date.
- To support your confidence in enrolling, we offer a 30-day cancellation policy for eligible purchases. If you are not satisfied with your online course, you may request a cancellation within 30 days of the purchase date by emailing registration@cmemeeting.org and completing a cancellation request form. Cancellations for CME365™ Collection Series, Bundles, and for purchases $999 and over are subject to a 15% processing fee.
- Log in to your account at www.cmemeeting.org using your email address and password. Once logged in, select My Online Courses from the top navigation menu (or the Menu on mobile devices). Click on the course title and then select Start to begin.
- CME365™ online CME courses are designed for physicians and other healthcare professionals seeking flexible continuing medical education. Depending on the individual activity and its accreditation, courses may be appropriate for physicians, nurse practitioners, physician assistants, and other clinicians who need CME or CE while staying current on clinical topics relevant to patient care.
- Yes. Continuing Education Company offers select free online CME opportunities through CME365™. Available free courses may change, so clinicians can use the Free Course filter on the online CME course page to find current options.
- CME365™ offers online primary care CME covering preventive care, diagnosis, chronic disease management, acute conditions, mental health, medication management, and other topics commonly encountered in everyday practice. Primary care clinicians can choose individual courses or broader course collections depending on how many credits and clinical topics they need.
- Yes. CME365™ includes courses for family medicine, internal medicine, and primary care clinicians, along with specialty-focused education in areas such as cardiology, endocrinology, infectious disease, dermatology, women’s health, urgent care, and more.
- Your access generally ends on the expiration date listed when you enrolled. If the course’s expiration date has been extended, contact us to request an extension of your access. If the course has expired, we may be able to provide access to the educational content, but CME credit will no longer be available. For assistance, email support@cmemeeting.org.
- Yes. You must complete all required sessions/chapters and course requirements before claiming CME credit and receiving your certificate. You can complete the course at different times, save your progress, and return to finish later.
- Yes. You must complete all required sessions/chapters and course requirements before claiming CME credit and receiving your certificate. You can complete the course at different times.
- Many courses include downloadable resources, such as slide PDFs and handouts. Video downloads are available for select courses. Please review the course description for details about included materials and download options.
- Your access generally remains tied to the expiration date listed when you enrolled. To find out whether an extension is available, email support@cmemeeting.org. If the course’s expiration date has been extended, we’ll be happy to update your access.
- Yes. Our online courses include pretest and posttest questions as part of the learning experience. The pretest helps you assess your knowledge before beginning the educational content and has no passing score requirement.
- The number of pretest and posttest questions varies by course.
- You can access your course immediately after purchase. Log into your account and select My Online Courses from the top navigation menu (or Menu on mobile devices).
- Once you complete all course requirements and claim your credit, you can download your certificate. To access it later, log into your account and select Credits | Certificates | Transcript. You can also view your credit history and download a transcript for a selected date range.
- This varies by course. Some courses allow you to complete sessions/chapters in any order, while others require you to follow a set sequence.
- You will receive one certificate after completing all required chapters and claiming credit for the entire course. Separate certificates are not issued for individual chapters.